At Unite, we recognize the importance of showing appreciation to our employees from day oneevery day, not just on designated occasions. Employee feedback is invaluable, serving as a compass guiding us toward a workplace that fosters growth, creativity, and fulfillment. Here’s how we prioritize listening and responding to our team members, ensuring their voices are heard and valued.
Listening: The Key Ingredient
Listening is our secret sauce. According to a Gallup survey, companies with high levels of employee engagement outperform their peers by 147% in earnings per share. So, whether it's a shout-out on specific feedback moments or just a casual chat over coffee, we're all ears. By really tuning in to what our team has to say and fostering this open communication channel, we gain insights into their experiences, concerns, and suggestions for improvement.
Putting Feedback into Action: Making it Real
Listening's one thing, but doing something about it's what will maximize our employees experience. When employees see that their feedback leads to meaningful changes, they feel valued and motivated to contribute positively to the organization. According to a study by Bonusly, 88.5% of highly engaged employees can imagine they'll be working for the same employers in two years' time and according to Qualtrics, companies that use engagement surveys to seek feedback from their employees and act on it have 80% engagement rates compared to 40% when companies fall short in this area.
At Unite, we prioritize actioning feedback promptly, ensuring that every team member knows their voice matters.
Surveys: Our Secret Weapon
One of our favorite ways to hear from our team is through surveys. We're always asking questions, from the first day someone joins us to when they move on. It's like having a constant feedback loop that helps us steer the ship in the right direction. We cover everything from how we hire to how happy our folks are overall.
Metrics that Actually Mean Something
To really get what our team's feeling, we use fancy metrics like Employee Satisfaction (ESAT), Employee Effort Score (EES), and Employee Net Promoter Score (eNPS). These give us the inside scoop on how motivated, satisfied, and loyal our crew is. It helps us see where we're nailing it and where we can do better.
Getting Everyone Involved
Getting everyone to chime in is key. We use all the tools in the box, from Teams to Slack, to make sure everyone can have their say. And a little nudge via email never hurts to remind folks that their opinion's worth its weight in gold.
Teaming Up for Success
We're big believers in teamwork, which is why we've teamed up with SmartSurvey. Their smarts in survey solutions help us gather feedback like pros, so we can keep making things better. Together, we're building a culture where everyone feels and is treated like the champions they are!
In a Nutshell
Companies should start listening and acting on what their team has to say. By keeping the lines of communication open, wether through running awesome surveys or building a culture for positive feedback loops, making real changes, we're showing our team they're the real MVPs. At Unite, we know that listening is where the real magic happens in building the best team. Come join us in making sure everyone feels the love through listening up and taking action!
